Consumer Protection Action

• The CPUC’s Consumer Affairs Branch (CAB) helps consumers understand utilities bills and services as well as disputes with their energy, water, and telecommunications utilities.    
• Read information at this link to learn about the enforcement action the CPUC has taken to protect consumers from abuse by some telecommunications companies and prepaid calling card resellers.   
• Learn more about the CPUC Telecommunications Consumer Protection Initiative and updates since its inception in 2006.